Frequently asked questions

Dog Street is located in Melbourne, Australia. More specifically all of your orders are hand packed with care in the lovely suburb of Moonee Ponds, and our treats are made not far away in our warehouse in South Melbourne.

It means we use the same products you would use in your kitchen, unless you're vegetarian! These products come from facilities that are certified to handle and ship produce used for human consumption. And why not, this is what the RSPCA recommends for your pet.

We take extra care to make sure that nothing harmful is in any of our treats. They are all-natural with no Sorbitol, Glycerin or Phosphates and we don't use chemicals to dry or colour our treats. 

Our treats have nothing added to them to make them look pretty or smell pretty (in the eyes and nose of hoomans). They contain no additives, end of story. In fact, if you get some treats from other companies and they don’t smell like dried meat then something has been added. Take a bite of the Dog Street Chicken Jerky and what you are tasting is 100% chicken breast in all its crunchy goodness.

The cow rawhide is responsibly sourced from manufacturers in Thailand where they process the hides traditionally, no caustic or toxic chemicals added, nor do we use bleach or colourings. Generally, the hides have come from small Australian abattoirs, that treat the hides with salt who then export the hides to Thailand. 

Dog Street treats are air-dried at low temperatures to naturally remove most of the moisture from the products. This is why we don’t put those little packets in the bags to absorb the moisture, because our treats are already dry. 

Doggy breath can be due to a few things, what your pupper finds while out in the yard, on a run or at the park, or eats during the day. Dog Street Shark Cartilage is a great snack, keeps teeth and gums healthy and may assist with bad breath along with regular brushing!

You may experience variations in sizes and colours from pack to pack, particularly the twists and pops, as different parts of the meat can vary slightly during the drying process, but the delicious taste will always be the same!

Yes, they do! But we've made sure to use responsibly sourced, sustainable palm oil (RSPO). At Dog Street we believe in using ingredients that support our planet AND serving delicious treats for your puppa!