Privacy Policy

We collect information from customers when they place an order, create an account, subscribe to our newsletter, or participate in promotions. The information we collect may include: 

• Contact information such as name, email address, mailing address, and phone number
• Payment information such as credit card number and billing address
• Demographic information such as postcode, preferences, and interests
• Information about the customers dogs, such as name, breed, and size.

The information we collect is used to: 

• Fulfill orders and process payments 
• Provide customer support and address any concerns 
• Personalise the shopping experience by recommending products and promotions 
• Improve our products and services 
• Send newsletters and promotional materials. 

We take the protection of your information seriously and have implemented appropriate measures to secure it. This includes: 

• Encryption of sensitive information during transmission 

• Secure storage of information on our servers 

• Limited access to customers information. 

We may use third-party services to assist us in processing transactions and providing customer support. These services may have access to some of your information but are bound by confidentiality agreements and are only permitted to use it for the purpose of providing their service to us. 

We use cookies to personalise your shopping experience and to track website usage. You can choose to disable cookies in your browser settings, but this may impact the functionality of our website. 

This Privacy Policy is subject to change.  We encourage you to review this policy periodically to stay informed of any changes. Last updated 9 February 2023. 

If you have any questions or concerns about our Privacy Policy, please contact us at bark@dogstreet.com.au or phone 0410419497.

Our address is 87 Simcock Avenue Spotswood VIC 3015.